Professional Services Consultant

To build great companies, you need great people. That’s what inspired us to create a suite of highly configurable HR technology that makes recruiting, onboarding and retaining people simple. At PageUp group, we’re on a mission to change lives with outstanding hiring experiences. From entrepreneurial beginnings in Melbourne, we quickly expanded and are proud to now have established locations in Sydney, United States, London, the Philippines, Dublin and Paris. Our platforms are used by 5.3 million users globally. 

At PageUp, we’re passionate about connecting people to great careers. Our powerful platform enables our customers to optimise every step of the talent management lifecycle so that everyone can reach their full potential.

The role

We’d love for you to join our friendly and supportive Professional Services team in Sydney! This full-time, permanent position is a fantastic opportunity to collaborate with a tight-knit group of consultants who are passionate about delivering successful implementation projects to clients around the globe.

Our Professional Services team is well-known for its commitment to excellence, partnering with clients to provide first class, client-centric solutions. At PageUp, we take pride in delivering best-in-class configuration and consultation throughout every stage of the project implementation process - whether it’s Configuration, User Acceptance Testing, Go Live support, or Stabilisation.

Key responsibilities

• Work closely with customers to implement and configure PageUp solutions, ensuring they align with business needs and industry best practices.
• Communicate effectively to both technical and non-technical audiences, facilitating engaging workshops and training sessions, while connecting our customers with PageUp subject matter experts and third parties to meet their needs.
• Empower clients throughout the implementation journey, making sure they’re set up to get the most out of PageUp’s solutions once they go live.
• Help instil confidence in customers as they navigate the PageUp system, ensuring they’re on the path to ongoing success.

About you

• You have proven experience in customer-facing and consulting roles
• You’re all about the customer! Your mission is to make sure our customers and stakeholders succeed, no matter what challenges arise
• You excel at building rapport with a diverse range of stakeholders through clear, concise, and timely communication
• You're a keen problem-solver and love to understand what drives business processes and decisions
• You thrive in a team environment, enjoying collaboration and the chance to learn from others while sharing your own insights
• You’re proactive and take ownership of your work, always aiming for positive outcomes
• While experience in Talent Management or Recruitment is a bonus, it’s not a deal-breaker

And of course, the perks

There’s something for everyone in the benefits we offer: 

• an extra day of leave to do something awesome (no really - it’s called an Awesome Day),

• generous paid parental leave for primary and secondary carers, 

• flexible hybrid working,  

• wellbeing allowance,

• home monitor purchasing scheme, 

• employee assistance program,

• volunteer leave. 

Our global offices also mean those who dream of travel have the opportunity to take their career to new places. 

Equal Opportunity at PageUp

We are an equal-opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

At PageUp group, we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don't necessarily meet every single criteria on the job description, please still reach out. We'd love to have a chat and see how you could add value to the team.