Graduate Professional Services Consultant (2026 opportunity)

At PageUp, we believe that great companies start with great people. That’s why we’ve built a suite of highly configurable HR technology solutions that make recruiting, onboarding, and retaining top talent simple.

From our entrepreneurial beginnings in Melbourne, we’ve grown into a global organisation with established teams across the globe and following our acquisition by EQT, we’re in an exciting growth and transformation phase. This investment is bringing fresh opportunities, including new roles to scale and support our ambitious growth plans.

The Opportunity

If you’re a Graduate ready to kickstart your consulting career in a dynamic and supportive environment, we’d love for you to join our friendly and supportive Professional Services team! This full-time, fixed-term position is a fantastic opportunity to collaborate with a tight-knit group of consultants who are passionate about delivering successful implementation projects to clients.

Our Professional Services team is well-known for its commitment to excellence, partnering with clients to provide first class, client-centric solutions. At PageUp, we take pride in delivering best-in-class configuration and consultation throughout every stage of the project implementation process - whether it’s Configuration, User Acceptance Testing, Go Live support, or Stabilisation.

What You'll Be Working On

This opportunity is a full-time (1 year fixed-term) role based in Melbourne, joining our team of consultants who are primarily tasked with successfully delivering implementation projects to customers globally.

You'll dive headfirst into an exciting entry-level role, gaining invaluable experience and exposure to the dynamic world of technology. You'll get a taste of everything from resource coordination, generating statements of work, data analysis, setting up project management tools, liaising with customers, reporting and ad hoc projects for the wider Customer Success function.

Whilst gaining this valuable experience and exposure, you will gain immediate exposure by consulting and implementing the PageUp system with customers. You will:

• Liaise with the Professional Services Team and the wider business regularly to support generation of Statements of Work, resource coordination, data analysis and generating insights and reports. 

• Drive continued process improvements and automation across the Professional Services team.

• Work closely with customers to implement and configure PageUp solutions, ensuring they align with business needs and industry best practices.

• Communicate effectively to both technical and non-technical audiences, facilitating engaging workshops and training sessions, while connecting our customers with PageUp subject matter experts and third parties to meet their needs.

• Empower clients throughout the implementation journey, making sure they’re set up to get the most out of PageUp’s solutions once they go live.

• Help instill confidence in customers as they navigate the PageUp system, ensuring they’re on the path to ongoing success.

What You'll Bring

More than your academic background, what truly matters is your can-do attitude, a passion for finding solutions, and a drive for greatness! You thrive on taking ownership and being responsible, even when things get tough, and you're committed to continuous learning. You love streamlining processes, have a customer-centric approach, and enjoy working with people. 

• You’re eager to learn and develop your skills in a customer-facing role.

• You genuinely care about helping others succeed and enjoy building strong relationships.

• You have good communication skills and can connect with a variety of stakeholders.

• You’re a proactive problem-solver who enjoys understanding business processes.

• You thrive in a team environment and are excited to collaborate and share insights.

And of course, the perks

There’s something for everyone in the benefits we offer:

• an extra day of leave to do something awesome (no really - it’s called an Awesome Day),

• flexible hybrid working, 

• wellbeing allowance,

• home monitor purchasing scheme,

• employee assistance program,

• volunteer leave

Equal Opportunity at PageUp

We are an equal opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

We encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don't quite meet every single criteria listed above, please still reach out. We'd love to have a chat and see how you could add value to the team.