Strategic Account Manager

To build great companies, you need great people. That’s what inspired us to create a suite of highly configurable HR technology that makes recruiting, onboarding and retaining people simple. At PageUp group, we’re on a mission to change lives with outstanding hiring experiences. From entrepreneurial beginnings in Melbourne, we quickly expanded and are proud to now have established locations in Sydney, United States, London, the Philippines, Dublin and Paris. Our platforms are used by 5.3 million users globally.

Snapshot of the role

As a Strategic Account Manager, you will be the trusted advisor for our key enterprise clients across North America, helping them get the absolute best from the PageUp platform. You’ll partner with Heads of Talent Acquisition, HR Directors, and other senior stakeholders to understand their business strategies and ensure PageUp aligns seamlessly with their objectives.

You’ll drive product adoption, customer satisfaction, and retention by building strong relationships, running strategic business reviews, and leveraging data and insights to identify opportunities for growth and engagement. You love solving complex challenges, creating amazing client experiences, and delivering commercial value.

Snapshot of the role

• Proven success in a Customer Success, Account Management or Strategic Relationship Management role, ideally within a SaaS or HR Tech environment.

• Solid understanding of talent acquisition and recruitment processes. 

• A strong commercial mindset with a track record of identifying upsell and cross-sell opportunities to drive revenue growth within existing accounts.

• Demonstrated ability to build and maintain strategic relationships with senior stakeholders.

• Skilled in driving business outcomes through data, insights, and a deep understanding of the customer journey.

• The ability to manage risk, identify upsell opportunities and maintain clean CRM records (we use Salesforce).
  
  

Working with us at PageUp group

We want to create space for you to do your best work so we support flexible working arrangements that will fit with your individual lifestyle and provide additional leave days such as an awesome day and volunteer leave.

We truly value our people and want you to succeed here, so we offer competitive salary, generous paid parental leave, health insurance, wellness benefits and a bunch of other good stuff.

The global presence of our parent company also means those with a little wanderlust have the opportunity to take their career to new places.

Equal Opportunity at PageUp

We are an equal-opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

Compensation

The base compensation for this role is circa $92,000 with an OTE of circa $150,000. Final compensation will be determined based on a range of factors, including location, experience, and individual skillset.