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Professional Services Implementation Consultant

Australia. Melbourne, Australia

Professional Services Implementation Consultant

  • Australia
  • Melbourne, Australia
  • Full time
  • PageUp

To build great companies, you need great people. That’s what inspired us to create a suite of HR technology that makes recruiting, onboarding and retaining people simple. At PageUp Group, we’re on a mission to change lives with outstanding hiring experiences. From entrepreneurial beginnings in Melbourne, we quickly grew and are proud to now have established locations in Sydney, New York, London, Philippines, Dublin and Paris. Our platforms are used by 5.3 million users globally.

At PageUp, we’re passionate about connecting people to great careers. Our powerful platform enables our customers to optimise every step of the talent management lifecycle so that everyone can reach their full potential.

 

The Role

You will be joining a close-knit, collaborative and supportive Professional Services team. The consultants within this team are primarily tasked with successfully delivering implementation projects to customers globally.

With a reputation for excellence, our dedicated Professional Services team truly partner with customers to deliver quality, client-centric solutions.

PageUp delivers best in class configuration and consultation throughout the project implementation stages of Configuration, User Acceptance Testing, Go Live support and Stabilisation.

You will:

  • Consult with customers to successfully implement and configure PageUp solutions based on a combination of business requirements and industry best practice recommendations

  • Communicate with both technical and non-technical audiences, liaising between our customers,  PageUp SME’s and third parties to facilitate customer requirements

  • Empower clients through the implementation process to ensure they are in a position to get the most out of PageUp's solution post-Go-live 

  • Ensure customers are confident in using the PageUp system and set up for success

 

About You

  • Previous experience in customer-facing and consulting roles

  • Client-centric - You exist to make your customers and stakeholders successful, whatever it takes

  • Ability to build rapport with a variety of stakeholders through clear, concise, and timely communication

  • You enjoy problem-solving and really understanding the factors that drive business processes and decisions

  • Contributing to, and collaborating in a team environment comes naturally to you. Learning from others, whilst sharing your knowledge with everyone is essential to your success.   

  • Proactive - You are an accountable individual who takes responsibility for positive outcomes

  • Experience or exposure to Talent Management or Recruitment would be advantageous but not essential

Benefits 

There’s something for everyone in the benefits we offer: 

  • An extra day of leave to do something awesome (no really – it’s called an Awesome Day),

  • Generous paid parental leave for primary and secondary carers, 

  • Flexible working,  

  • Wellbeing allowance, 

  • Employee assistance program 

  • Volunteer leave. 

Our global offices also mean those who dream of travel have the opportunity to take their career to new places. 

At PageUp Group, we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don't necessarily meet every single criteria on the job description, please still reach out. We'd love to have a chat and see how you could add value to the team. This is a hybrid role primarily working remotely.

 

 

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