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Junior Technical Business Analyst

Australia, Australia

Junior Technical Business Analyst

  • Australia
  • Full time
  • PageUp

Here's what we know for sure: companies work well when they've got the right people. That's why we built a SaaS platform to make recruiting, onboarding, developing, and retaining people simple. We are proud to have homes in Sydney, the USA, UK, Singapore, Manila, and Dublin. Our platform is used by 5.3 million customer-employee users in over 190 countries.


The Opportunity at PageUp

We are seeking a Junior Technical Business Analyst/Implementation Consultant to join the team at PageUp on a permanent basis.


You will:

‘Partner with stakeholders as trusted subject matter experts to provide a single hub for seamless, scalable and innovative technical solutions.’

Operating within the Technical Services Hub in our Professional Services team and based in Melbourne, you will utilise your strong technical aptitude and communication skills to develop technical solutions for global customers.

Be a subject matter expert responsible for building and troubleshooting integrations, implementing technical solutions, and consulting with internal and external stakeholders to provide advice.

Manage your varied day to work through technical cases, technical projects, support internal stakeholders and progress internal projects and initiatives.


Support and participate in testing activities, including unit testing, SIT and UAT.

Work closely with Customer Success to ensure that the developed solution meets customer objectives. Work with the Project Manager to plan, coordinate and deliver all customer integrations between PageUp and other global HR vendors.


About you

You are systems savvy and client-centric. The idea of learning a new software (SaaS) platform is appealing to you; you are confident in using your expertise to partner with and advise a diverse group of internal and external stakeholders. Now is the time to join a growing, entrepreneurial tech company.


Skills and Experience

  • Experience working as a Technical Business Analyst or Consultant

  • Excellent SQL experience (experience with data migrations is a bonus)

  • Proficient in MS Excel

  • Able to work independently and communicate technical concepts to non-technical audiences

  • Ability to analyse requirements and validate available solutions

  • Strong communication skills, both written and verbal

  • Ability to work effectively in a team environment and support peers

  • Experience with ATS/ERP/HRIS/Payroll systems would be advantageous

  • Experience coding is beneficial (primarily relating to middleware and APIs)


Equal Opportunity at PageUp

We know that in many cases, individuals from underrepresented groups will not apply for jobs when they don’t meet all criteria; we don’t want this to be the case in our team. If you think you have what it takes but don't necessarily tick every single bullet point on the job description, please still apply and give it a try. We'd love to have a chat and see if you could be our newest member.


So what makes us stand out?

PageUp is a 2021 Best Place to Work on the AFR list, recognised for our practices and achievements in community building, flexibility, communication, and transparency during the COVID-19 pandemic and beyond. This recognition highlights the strong culture we've built at PageUp and reflects our tireless efforts and commitment to create community, trust, and flexibility within our culture.

Oh, and our customers love PageUp for its deep, customisable functionality for a range of workflows and industries, all accompanied by outstanding customer service.


And, of course, the perks.

Our benefits provide something for everyone! Flexible working; an extra day of leave to do something awesome (no really - it's called Awesome Day); generous paid parental leave for primary and secondary carers; health benefits; a wellbeing allowance; employee assistance program; volunteer leave, and more.

Our global presence also means those with a bit of wanderlust have the opportunity to take their career to new places. Pardon the pun.



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