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Implementation Consultant

Melbourne, Australia

Implementation Consultant

  • Melbourne, Australia
  • Full time

Here’s what we know for sure: companies work well when they’ve got the right people. That’s what inspired us to build a SaaS platform that makes recruiting, onboarding and retaining people simple. We quickly grew from entrepreneurial beginnings in Melbourne and are proud to now have established locations in Sydney, New York, London, Singapore, Manila and Dublin and a platform used by over 11 million users in over 190 countries. (But that’s enough about us.)

The Opportunity at PageUp

Operating within our Professional Services team based in Melbourne or Sydney, utilise your consulting skills to implement PageUp’s solutions to our global customers. Leverage a background in Recruitment or HR and drive customer success through our 'teach and consult' implementation methodology. Provide best practice configuration and consultation guidance aligned to PageUp’s proven delivery practices and processes.

  • Act as a trusted talent management advisor and ensure that customer configured solutions are fit for purpose.

  • Consult customers to successfully implement and configure PageUp solutions based on a combination of business requirements and industry best practice recommendations.

  • Empower customers through the implementation process to ensure they are in a position to get the most out of PageUp's solution post-Go-live.

  • Ensure customers are confident in using the PageUp system and set up for success.

Your Profile

You feel most natural consulting and collaborating with stakeholders to provide an outstanding experience. The idea of learning a new software (SaaS) platform is appealing to you; perhaps you've implemented talent or HR-related software before or currently work on the customer side recruiting or using an applicant tracking system. Now is the time to join a growing, entrepreneurial tech company. 

Your peers would say this about you:

  • Customer-centric - You exist to make your customers and stakeholders successful, whatever it takes.

  • Clear communicator - You can build rapport with various stakeholders through clear, concise and timely communication.

  • System savvy - The idea of solution design and enabling businesses to get the most out of a software solution excites you.

  • Collaborative -  most of your closest work colleagues are as close as they are because you make an effort, you care about achieving goals together.

  • Adaptable - life would be boring if things were routine and predictable, you love a few curve balls and resolve problems quickly; that is just how you roll.

  • Proactive - You are an accountable individual who takes responsibility for positive outcomes; therefore, you take an extremely proactive approach to your work.

So what makes us stand out?

With a reputation for excellence, our dedicated Professional Services team will truly partner with our customers and leverage the accumulative depth and breadth of industry experience to deliver quality, customer-centric solutions with an on-time and within budget guarantee. Our customers love PageUp for its deep functionality and ability to configure various processes, workflows and industries. We are on a constant journey to find new ways we can provide more value to our customers.

And, of course, the perks.

There’s something for everyone across our benefits – an extra day of leave to do something awesome (no really – it’s called Awesome Day), paid parental leave for primary and secondary carers, flexible working, a wellbeing allowance, employee assistance program and volunteer leave. 

At PageUp, we’re passionate about connecting amazing people to amazing careers, so we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes but don't necessarily meet every single criterion on the job description, please still reach out to us. We'd love to have a chat and see how you could fit in the PageUp team. 

Equal Opportunity at PageUp

We are an equal opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.



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